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Dealing With Auto Insurance Claims Representatives: What you Hear May Not Always Be Right

Ohio attorney, Erica Eversman intended to write this article on a completely different subject, but several things happened which changed her focus. Almost every day for a month, someone related an unpleasant personal experience involving a car accident and the struggle that person had dealing with their auto insurance company. So, in this article Attorney Eversman dispels some serious misconceptions about the rights and obligations ordinary people incur when their cars have been damaged in accidents, and how the advice and treatment you receive from insurance companies may not always be in your best interest.
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Insurance Companies Rated by Auto Body Repair Shops Auto Insurance Claims

More Autos Total as Repair Costs Increase

According to a recently published report of industry trends by Mitchell International, the number of total loss auto claims continues to rise each year. Mitchell has counted frequency based on damaged reports processed in its system and determined that between 18 and 23%, or about one of every four or five cars estimated will cross the total threshold making them candidates to be junked. That number is expected by some sources to climb to 30% within two to three years. By reading this article you'll learn what's driving the increase in totals, and learn when it's in a consumer's interest to keep a car once it's reached the total loss threshold ... [read more]



If you believe your car will never be the same after an auto accident and repair, YOU"RE RIGHT!
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I bought car insurance on my Corvette from Progressive. After having a bad experience with another auto insurance company on an auto accident where I wasn�t even at fault, I saw the television commercials that promised a friendlier approach to claims and thought I�d give Progressive Insurance a try.

The insurance quote I received was lower, just as the television commercials said it might be, and I got comparisons on the spot that showed the hundreds of dollars I could expect to save over buying from other insurance companies. My greatest hope was that with Progressive Insurance being headquartered in Ohio where I live, I might stand a better chance of being treated fair than if I bought an insurance policy from a company headquartered in another state. By exploring coverage at other insurance companies, I hoped I might luck into finding an insurance company that really would be on my side, if you know what I mean.

Overall, Progressive Insurance seemed like a great deal. It was certainly better than I had with my previous insurance company, so I bought insurance coverage on the Corvette and another car.

Now, after having this new insurance policy a few months I�m hearing that Progressive Insurance may be hard to deal with after an auto accident. I�ve read some horror stories on Corvette Forum and other websites that give me reason to be concerned. I know you can�t believe everything you read, but there seems to be a lot of people who are not getting their cars repaired and their claims paid as they believe they should.

What is your opinion of Progressive Insurance and their new approach to claims?

Rick
Cleveland, Ohio

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DISCLAIMER

The content expressed on this website represents the opinions of David A. Williams. Williams is neither an attorney nor public insurance adjuster, but is an expert, consultant, and writer specializing in the field of automotive safety, collision repair and valuations. The information provided herein is not intended to be a substitute for legal or insurance advice. Because collision repair is a continually evolving science, any text, materials or links found herein are provided without claim or guarantee to their accuracy or completeness.

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